Bella Elaine Jewelry — Return & Exchange Policy

At Bella Elaine Jewelry, we take pride in the quality of our jewelry and our commitment to exceptional customer service. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order, subject to the conditions below.

Please inspect your order promptly upon delivery to make sure your jewelry arrives in the condition expected.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at sales@bellaelainejewelry.store.

Please keep all original packaging and provide clear photographs of the jewelry, packaging, and any visible damage. This information helps us resolve the issue as quickly as possible.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unworn, undamaged, and in the same condition in which it was received.
• Include all original tags, packaging, documentation, and certifications, if applicable.
• Include proof of purchase.
• Be approved for return by Bella Elaine Jewelry before being shipped back.

Jewelry that has been worn, damaged after delivery, altered, engraved, resized, or otherwise modified from its original condition is not eligible for return or refund.

Non-Returnable Items

The following items are considered final sale and are not eligible for return or exchange:

• Custom-designed jewelry
• Special-order jewelry
• Personalized or engraved jewelry
• Jewelry that has been altered, resized, or modified at the customer's request

If one of these items arrives damaged, defective, or incorrect, please contact us so we can assist you.

How to Start a Return or Exchange

To request a return or exchange, contact us at sales@bellaelainejewelry.store.

Once your return is approved, Bella Elaine Jewelry will provide a Return Authorization Number, return instructions, and a prepaid return shipping label.

Please do not send merchandise back without prior authorization. Unauthorized returns may not be accepted.

Return Shipping

For approved returns, Bella Elaine Jewelry will provide a prepaid return shipping label. Please follow the return instructions provided with your authorization to ensure your package can be properly identified and processed.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5 business days of approval.

Please allow additional time for your bank or credit card company to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at sales@bellaelainejewelry.store.

Exchanges

To request an exchange, contact us at sales@bellaelainejewelry.store within 30 days of receiving your order. Exchange eligibility is subject to the same condition requirements as returns.

Questions

If you have any questions regarding a return, refund, exchange, or damaged item, please contact us at:

sales@bellaelainejewelry.store

Thank you for choosing Bella Elaine Jewelry.

Your Sparkle Is Our Passion.